Is it just not lining up with the latch on the body? Or is it lining up but not latching?
It's is one of two latches on that hatch door? Looking at 2013 Views I see some passenger side lower hatches with two handles like that on some of the doors.
Is it one of these doors?
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2017 Winnebago Adventurer 37F
2016 Lincoln MKX Toad
Without looking at it, I can't tell. But sometimes the latch mechanism will get sprung in the shut position accidentally when the door is open. When that's the case you need to put a screw driver or something that you can pry with into the latch to rotate the latch back into the open position.
But without seeing it, that's just a wild ass guess.
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2017 Winnebago Adventurer 37F
2016 Lincoln MKX Toad