New Awning Recall notice

[Gma]

Thank you, we will take a look.

[Rob2148]

I contacted Chris @ WB. He said just disconnecting the power will not keep the awning from extending and it needed to be zip tied. I would think cutting power would do the trick but I'm not the expert.

[Riverbend]

There's a spring mechanism that helps extend the awning, and it has nothing to do with the power supply. That's the reason they need to be secured. Mind boggling!

[Ray,IN]

I hope this doesn't turn into a Takata air bag fiasco,, it's been ongoing since 2004.

[SandyBeaches]

We had a similar issue with the awning unfurling on our Itasca Sunstar. We installed an Awning Lock (awninglock.com) for worry-free travel. Very easy to install and good videos regarding the product on youtube.

We also called and talked directly with the inventor (he answered the phone) and he was very helpful. There is a very long thread regarding the awning lock on irv2.com. At the time we purchased in 2022, the price was less than $50.

[Sparky19053]

Installing an disconnect switch is an easy project for me. The Carefree controller is behind a removable panel above the left side of the entry door. Do we know if switching the power off (red lead on the controller) will prevent the awning from extending on it's own? Or are there other mechanical forces that may force the awning to extent on its own? I don't cherish a trip to the dealer.

[Riverbend]

I've read that the recall fix involves integrating the emergency brake and ignition relays under the driver's seat.

[Splaktar]

I received the second recall notice this week. It says that they have a solution and that I should schedule recall repairs with my dealer. I had the first recall fix addressed a year+ ago.

I haven't yet scheduled service with my dealer as I'm waiting on them to get parts to fix my door (replacing the 3 hinges). I'll try to get them both resolved in the same visit in the next month.

[cthiggy]

I would like to add a switch for and next to the Awning Circuit Breaker located below the passenger seat on our 2020 NAVION. Not in a position to measure the "UNUSED CIRCUIT BREAKER" hole immediately adjacent to the AWNING CIRCUIT BREAKER. Can anyone of our folks tell me the diameter of the "UNUSED CIRCUIT BREAKER" hole so I can pre-buy a switch?? It's probably a Standard size hole.
Thanks,
cthiggy

[MRichaud]

Called the closest dealer to me and was told that parts are on backorder from Winnebago. I asked if there was any indication as to when the parts might be expected and was told they had no idea. Was also told that I could bring our View there and leave it in line for the repair (there are already several there waiting), but again, no idea as to how long a wait that would be.

I have zip ties securing the awning, and suppose I could remove them when I want to use the awning, and then replace them each time we leave. But we don't travel with a ladder to install them, so that's out.

Guess we'll just wait until the demand dies down...

[Riverbend]

I have an appointment scheduled for late June with my local dealer in West Michigan (and with whom I have no previous experience). It took about a month of trying to get through their clearinghouse style of service where you call and get someone who handles all 20 of their locations, to actually speak to the service mgr. near me. I had been told initially to drop it off and wait for them to get the part. Nope...wasn't happening. The fellow I eventually spoke with told me he'd order the parts and that it's been taking 2-3 weeks to get the parts from Winnebago. The plan is for me to be there when they open at 8:30 for my 2:00 PM appointment (115 miles from my home), and they would get me in and out ASAP, and earlier than my appointment. That part scares me a little, as why didn't he just schedule me for 8:30? I asked and was told they were booked already for all the previous appointments (not for awnings). I plan to call a day in advance of the appointment to verify the parts are in hand. IMHO Winnebago and Carefree have really made a mess out of this unfortunate situation by trying to squeeze out of a serious liability with band-aids instead of just replacing the whole awning. That awning should not exist.

[Ontario Don]

cthiggy - The diameter of one of those View / Navion circuit breaker holes in the passenger pedestal is 7/16" or 11 mm.

I was hoping to get a locking switch, for extra security, so I ordered a locking rocker switch from Lichtsinn. The switch I chose is the same as the locking rocker switch on the retractable entry steps. One of the downsides to that switch I found was the "locking" feature of the switch comes out of the factory favouring continuity through the switch. "Locking" for the Kwikee steps disables the auto-retract, which actually leaves the switch energized. I took the switch apart and reversed the paddle so "locking" breaks the switch continuity. Also, the switch did not come with a cover plate so I had to order one of those from Amazon.

Below is the switch I got from Lichtsinn; about 18.00 USD.

I have not installed the switch yet - we are not awning people, so there does not seem to be a big rush. The circuit breaker in the passenger pedestal is still unpowered.

I had originally thought I'd put the switch in the passenger pedestal beside the circuit breaker panel, but I like Sparky's idea of putting it up near the Carefree controller. That cover looks like it is easily removable and would be much simpler than cutting into the pedestal.

Sparky - did you do your mod? How did it turn out?

Thanks.

[Sparky19053]

The switch is installed facing forward so that you don't see it unless you were in the upper bunk. I used just plain 18 gage wire with male / female insulated Stakon's. The supply power line was a #14 with the red lead on the Carefree controller being a #18 gage. leave the leads long so that the cover can be removed easily.
Keep in mind that adding a switch to disconnect power may not be the end all if there is a mechanical force causing the awning to open while driving. My feelings are, I do not trust a 'fix it all' shop mechanic to modify the delicate electrical system of the chassis. At least not with the poor quality repairs I have seen when our unit was new.

[Sparky19053]

***** UPDATE****** the RED lead is the WRONG lead. its the violet lead.
The red lead requires 12VDC for the Bluetooth app to function.
For those of us willing to read thru 20 some pages of the work order there is a copy posted on, https://www.facebook.com/groups/2477...0040&ref=share

None of the instructions in this phase two recall appear to be adding a mechanical lockout to the awning. Today I tested my BT12 controller and the input it receives from the MB chassis. The green lead on the BT12 is open when the engine is off. When the engine is started the green lead goes to ground and the awning is retracted. This is how it should be and how it works on our Navion. In the Carefree instructions the violet lead is the awning on / off lead. Carefree says this should be controlled by the vehicle PCM or powertrain control module. On my rig I'm seeing 12VDC regardless, engine condition. I did not test the parking brake. I'm not advocating or suggesting this is the problem but taking the belt and suspenders approach adding a disconnect switch to the violet lead removes power to the motor. As I have said elsewhere I'm not fond of a dealer working on the complex electrical systems in the MB chassis.

[Splaktar]

Originally Posted by MRichaud

Called the closest dealer to me and was told that parts are on backorder from Winnebago. I asked if there was any indication as to when the parts might be expected and was told they had no idea. Was also told that I could bring our View there and leave it in line for the repair (there are already several there waiting), but again, no idea as to how long a wait that would be.

I requested my dealer order the awning recall parts in May. He just told me they are still waiting on the parts to address the awning recall. He has no ETA on when they might be available. At this point, we could be waiting until late in the fall...

So now I'm waiting on back-ordered parts for both the awning and the door hinges...

[Riverbend]

I've now had my appointment for the awning recall fix postponed twice by the dealer closest to me. Parts were ordered in May. So why are some dealers getting parts and others aren't? Winnebago obviously isn't distributing the recall kits based on when they were ordered.

[MRichaud]

Taking mine in this morning for the awning recall AND the air bag wiring fix. We'll see what happens...

[Splaktar]

Good luck, I hope it goes well!

[MRichaud]

Well, was told that Winnebago has no ETA for backordered parts. Left the coach there for the airbag wiring fix, but will pick it up after that's done and wait until they let me know parts are available. In the meantime, guess we'll leave the zip-ties in place!

[Gma]

I'm sorry about the length of this but I can't let this go.
Can anyone detail the fix for the winnebago awning recall? Do they have to replace the wiring harness? Do they have to pull interior pieces out to get to it?How long does I take for the repair?
I'm worried they will create more problems by fixing it. This is why....

Yesterday I took our 2022 View in for the 2nd awning recall fix, the LP connector fix and inspect the wiring under the seats for the latest recall.
I live in a rural area and it's a 7 hour round trip drive to get to the dealer. They were made aware of that when I made the appointment and said it would be at least a couple of hours. OK so I'm thinking 2 - 4 hours and prepared for that. When I got there, they said it would be 5 - 6 hours. When I went in to check on the status, I was told it wouldn't be ready until the end of the day THE NEXT DAY. They told me they don't know how long the awning will take until they look at it. They said some repairs are 2 hours and some are 8 hours and need the wire harness for the awning replaced. Is this true? I don't feel like they were being truthful. I could not stay an extra day due to responsibilities at home so I ended up driving all the way home without getting the awning fixed.

While I was waiting to speak to the service manager another man came in very upset because he just picked up his van and the awning came out while driving AFTER the second recall repair.

Between how I was treated, and hearing about the van that had the awning come out again. I don't really trust the service center at the dealership.
Suggestions? Advice?