Quote:
Originally Posted by creativepart
While you have a low opinion of Grand Design, in the general RV buying public they have a very favorable reputation for good customer service.
I have never owned one, but here from other folks about how great GD is all the time. Fact is, ANY specific RV from ANY manufacturer can be good, bad or ugly.
|
You are very correct about their customer care. They're great about taking care of problems. I know several who had trouble getting into a dealer for a repair and GD will send the part needed to the owner......within reason.
BUT, I have found in life if someone doesn't tell you the truth about something it's wise to question any claim or statement.
One buddy of mine is one of the largest RV dealers in State, he says that Winnebago hands down is the least problematic travel trailer he sells.
I know one guy that their brand new $100,000.00 plus, 16,000 LB Momentum toy hauler when they switched to disc brakes found the brake away brake was completely inoperative.
Another friend a couple years ago had a brand new Reflection went through tires because their axle was off square.
Here is a video on a brand new GD that the roof literally blew off of. Check out the roof construction..........sad