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05-07-2007, 08:57 AM
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#1
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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We scheduled a visit at Forest City for some repairs on our new Vectra. Our original plans were from 3-5 days. Actual time at the factory was 10 work days.
We had a slide rub strip that was coming loose from the bottom of the right slide where the ramp is. When the slide was opened the rub strip would stick into the living room about a foot. They tipped the slide out and reworked the ramp area and rub strip. They then decided to rework the left slide. During this procedure some damage occured to the bottom of the left slide which added to our delay.
The loose rub strip was damageing the carpet so they started to replace the slide out carpet. After they started they noticed there was a color change with the new carpet so the decision was made to replace the entire carpet in the coach, which added to our delay. That meant that anything attached to the floor had to be removed. Our coach was virtually gutted except for the bathroom, kitchen area and fridge. After that was completed we had a list of nit picky things that needed to be corrected after the interior was reinsatlled.
We also decided to remove the center isle carpet and have them install matching tile, which came out very nice, Thanks Jason.
We also had the 2 ceiling fans (which were noisy) replaced, some cosmetic issues repaired, ride height adjusted, some front mask areas trimmed and a few other minor items.
Sometimes this process can be extremly frustrating but we are very satisfied with the results. We found that we had to inspect some repairs closely as some things did slip by their quality control. We believe Bryan, Chuck and the crew did everthing they could do to make us happy.
The only outstanding item we have is the engine monitor display and checklist which changes it backlighting from white to black on its own.
Jim
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-07-2007, 08:57 AM
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#2
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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We scheduled a visit at Forest City for some repairs on our new Vectra. Our original plans were from 3-5 days. Actual time at the factory was 10 work days.
We had a slide rub strip that was coming loose from the bottom of the right slide where the ramp is. When the slide was opened the rub strip would stick into the living room about a foot. They tipped the slide out and reworked the ramp area and rub strip. They then decided to rework the left slide. During this procedure some damage occured to the bottom of the left slide which added to our delay.
The loose rub strip was damageing the carpet so they started to replace the slide out carpet. After they started they noticed there was a color change with the new carpet so the decision was made to replace the entire carpet in the coach, which added to our delay. That meant that anything attached to the floor had to be removed. Our coach was virtually gutted except for the bathroom, kitchen area and fridge. After that was completed we had a list of nit picky things that needed to be corrected after the interior was reinsatlled.
We also decided to remove the center isle carpet and have them install matching tile, which came out very nice, Thanks Jason.
We also had the 2 ceiling fans (which were noisy) replaced, some cosmetic issues repaired, ride height adjusted, some front mask areas trimmed and a few other minor items.
Sometimes this process can be extremly frustrating but we are very satisfied with the results. We found that we had to inspect some repairs closely as some things did slip by their quality control. We believe Bryan, Chuck and the crew did everthing they could do to make us happy.
The only outstanding item we have is the engine monitor display and checklist which changes it backlighting from white to black on its own.
Jim
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-07-2007, 10:25 AM
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#3
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Winnebago Master
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 2,169
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Glad you got everything fixed. Ten days at the factory is a long time....what fun things did you do in the area during the wait? Did Winne pay for a hotel if/when you could not use the rig at night?
__________________
'07 Country Coach Allure 470 Siskiyou Summit #31578, Cummins ISL 425; 2014 Ford F150 toad; Air Force One Toad Brake.
Glen Allen, VA; Smith Mountain Lake, VA.
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05-07-2007, 01:40 PM
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#4
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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Hiking, biking, bowling, visiting all the local parks, spending our collected points at Cabelas. Northern Iowa is very pretty. We felt we were compensated by Winnebago for our inconvenience.
Jim
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-07-2007, 04:17 PM
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#5
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Winnebago Master
Join Date: Oct 2006
Location: Rochester NY
Posts: 813
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Jim,
Sounds like you made out well with the Winnie factory. Great! I like the center tile addition.
Hopefully all your fixes and mods have brought your coach up to your expectiations and specs.
Say 'Hi' to Sue for us.
When are you going to be in ROC?
__________________
Don
'07 Winnebago Journey 34H - CAT C7, Koni's, MCU's, SS Bell Crank, Safe-T-Plus
'07 HHR Toad, SMI AFO, Blue OX
[SIGPIC][/SIGPIC]
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05-07-2007, 05:08 PM
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#6
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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Don, since we are this far west we have decided to visit some of our friends in Colorado for a month or so. After we take care of some business here in Sioux Falls we will be on our way to Grand Junction, Montrose and Steamboat Springs Colorado. Susan says Hi back.
Jim
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-07-2007, 05:41 PM
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#7
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Winnebago Master
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 2,169
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by jimandsue60:
Hiking, biking, bowling, visiting all the local parks, spending our collected points at Cabelas. Northern Iowa is very pretty. We felt we were compensated by Winnebago for our inconvenience.
Jim </div></BLOCKQUOTE>
I've got a Cabela's Visa in my pocket. We traveled thru Iowa (Mason City) on the way out West last fall. Did I miss a Cabela's? We did stop at one in Mitchell, SD on the way out and their newest store in Triadelphia, WVA on the way home.
__________________
'07 Country Coach Allure 470 Siskiyou Summit #31578, Cummins ISL 425; 2014 Ford F150 toad; Air Force One Toad Brake.
Glen Allen, VA; Smith Mountain Lake, VA.
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05-07-2007, 05:47 PM
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#8
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Winnebago Owner
Join Date: Sep 2006
Location: Howell, Michigan
Posts: 222
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">on, since we are this far west we have decided to visit some of our friends in Colorado for a month or so. After we take care of some business here in Sioux Falls we will be on our way to Grand Junction, Montrose and Steamboat Springs Colorado. Susan says Hi back.
Jim </div></BLOCKQUOTE>
<span class="ev_code_PURPLE">So when are you going to be coming through Michigan now </span>
__________________
~Shannone & Chad [/COLOR]
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05-07-2007, 05:47 PM
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#9
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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Yes you missed a Cabela's . There is a Cabela's in Owatonna, Minnesota just north of the Iowa border on 35.
Jim
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-07-2007, 05:52 PM
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#10
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Lil'Darlin1972:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">on, since we are this far west we have decided to visit some of our friends in Colorado for a month or so. After we take care of some business here in Sioux Falls we will be on our way to Grand Junction, Montrose and Steamboat Springs Colorado. Susan says Hi back.
Jim </div></BLOCKQUOTE>
<span class="ev_code_PURPLE">So when are you going to be coming through Michigan now </span> </div></BLOCKQUOTE>
Probably mid to late summer, or fall. We have a really tight schedule We don't know where we will be with any certanty
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-08-2007, 05:15 AM
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#11
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Registered User
Join Date: Jun 2005
Posts: 729
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The tile looks really nice!
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05-08-2007, 11:29 AM
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#12
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Winnebago Master
Join Date: Aug 2004
Posts: 530
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by FrontRangeRVer:
The tile looks really nice! </div></BLOCKQUOTE>
Thanks FrontRangeRVer
Jim
__________________
2011 Mobiles Suites, 2011 Chevy 3500 Dually
Our Webpage
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05-08-2007, 07:14 PM
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#13
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Winnebago Owner
Join Date: Jun 2006
Location: Iowa
Posts: 83
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Glad to hear that everything went well.
__________________
John
2009 Winnebago Tour 40TD
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